University Health Service
  Appointment  >>     Default Appointment Charges  
To ensure efficient use of our services and discourage wastage, a Default Appointment Charge (DNA charge) will apply when a user fails to attend the following booked appointments without giving 24 hours' advance notice:
 
  • Wellness check-ups
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  • Well woman check-ups
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  • Medical certificate examinations
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  • Immunisation records
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  • Travel health service
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  • New employee health assessments and occupational health check-ups
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  • Medical check for special programmes (e.g., weight control programme)
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  • Dental appointments
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  • Physiotherapy appointments
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  • Other types of long appointments
  • Late arrivals will be regarded as "Defaults" and the DNA Charge will apply. The service may also be cancelled depending on availability of the doctor / dentist / physiotherapist.
     
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