How to Make an Appointment

1. Please call 2859 2510 - 12
2. Come in person to the clinic at 3/F Meng Wah Complex, HKU during office hour or
3. Send an email to udental@hku.hk or fax to 2546 3835 with your name, university number and contact number, our receptionists will contact you directly.
4. You can make online web booking for

a) Dental Examination

b) Dental Examination and Hygienist Appointments (paired appointments)

Through HKU portal -> Campus Information Services -> Service Departments -> University Health Service -> UHS Web Appointment Booking -> Dental Services -> 1) Dental Examination or -> 2) Dental Examination + Hygienist Appointment

* You are responsible to verify your appointment details (time and date) through the HKU Portal and keep your appointment accordingly. If you have any enquires on the booked schedule, please contact our staff within 1 working day of your booking. We would consider HKU Portal record as final. Services such as e-mail reminder are NOT guaranteed and should NOT be used as a reference.

Tips for Making Appointment

Approximate Waiting Time of Dental Appointment Bookings

Please check with the latest announcement.

Emergency Consultation

Please visit Emergency Consultation page.

Points to note

1. Please call 2859 2510-12, fax 2546 3835 or send email to udental@hku.hk for any change of appointment.
2. You can check the details of your dental appointment through HKU Portal. For cancellation of appointment through internet (dental examination and hygienist appointment only), it must be made one full working day beforehand through HKU portal

HKU Portal -> Campus Information Services -> Service Departments -> University Health Service -> UHS Web Appointment Booking -> Dental Services -> 4) View / remove Dental / Hygienist Appointments.

3. If you have been late for your dental appointment, the Dental Unit has the right to shorten or cancel your treatment session.
4. A 'Penalty Charge' of HK$50 will apply in the failed appointment as follows:

a) Rescheduling or cancellation of appointment within 24 hours of the appointment  time (base on office hour)

b) Being late for more than 20 minutes resulting in cancellation of your appointment

** If you failed a dentist and a hygienist appointment on the same day, a double penalty charge $100 will be applied.

5. For staff and their dependents, any outstanding charges (including penalty charge) will be deducted automatically from your salary through Finance Office.
6. If you have any outstanding charges, the Dental Unit has the right to suspend your service until charges settled.