University Health Service
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Points to Note
  Maximum Reimbursable Charges (English / Chinese)
Staff who are eligible for primary, secondary and tertiary care provided by the University may be referred by our physicians for specialist consultations, special procedures and/or hospitalisations outside the UHS. Staff are asked to pay the providers directly and apply for reimbursement afterwards.
What conditions are reimbursable?
Only procedures, consultations and hospitalisations referred by UHS physicians or authorised by the Director of UHS are reimbursable.
What conditions are NOT reimbursable?
Preventive procedures/items, elective procedures/items, expensive items, sundry items, medications outside the UHS formulary and external appliances are not reimbursable.
What are the reimbursement procedures?
1.After attendance at the specialist consultation/special procedure and hospitalization referred by the UHS physician, pay the provider directly and ask for a receipt.
2.Fill in our Reimbursement Application Form and send it together with the receipt to our reception counter or general office either by mail or in person.
3.Reimbursement will be made via monthly payroll cycle.
Telephone: 3917 2508; or
What if I had an emergency condition and was unable to consult UHS physicians for a referral?
If you have an emergency condition, you are advised to attend the Accident and Emergency Department of any public hospital. You may then send in the receipt for such consultations with a completed reimbursement application form explaining the reason for the emergency consultation. All information submitted will be treated confidentially.
With effect from 18 June 2017, the University will reimburse $180 per visit to the Accident and Emergency Departments in any HA hospitals for all eligible users. Users should make the full payment to the HA first and apply for reimbursement of the $180 by submitting the receipt to UHS within 3 months of the visit.
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