| Medical Benefits >> | For HKU Staff |
|---|
With effect from 1 September 2026, the University will implement a new Group Medical Insurance Scheme for eligible HKU staff members and their dependants. For information on the new Group Medical Insurance Scheme, please refer to the Bulk Email issued by the Human Resources Office (HRO) on 17 August 2026: Bulk Email [please click here for details].
UHS Main Campus Clinic will operate as a non-network / non-panel clinic under the new Group Medical Insurance Scheme until further notice. HKU staff members and eligible dependants may continue to use the General Practice (GP) and physiotherapy services at UHS Main Campus Clinic and, where applicable, submit claims to Insurer for reimbursement in accordance with the terms and conditions of the insurance scheme.
As a non-network / non-panel clinic, eligible HKU staff members and their dependants attending UHS Main Campus Clinic are required to pay for all services at the point of service. These services include, but are not limited to, medical consultations, medications, nursing services, physiotherapy services, and dental services.
As advised by HRO, UHS Main Campus Medical Clinic will charge HK$280 per consultation, covering a medical consultation together with up to three days’ supply of basic medication.
Please note that starting from 1 Sep 2026, UHS Main Campus Clinic will not be involved in the claim process under the Group Medical Insurance Scheme and therefore cannot advise on claim-related matters.
Staff members and their dependants are strongly advised to clarify the claim submission requirements with HRO and/or the insurer before attending UHS Main Campus Clinic, in order to avoid potential claim rejection or disappointment.
For enquiries about the new group medical insurance scheme, matters related to claims, and level of benefits, all eligible HKU staff and their dependants are advised to approach the Human Resources Office.
- Email: hro.healthcare@hku.hk
- Website: https://rewards.hku.hk/mb/newmb/
The Staff Medical Benefit Scheme (SMBS) ended on 31 August 2026. UHS Main Campus Clinic will continue to process eligible reimbursement applications under the SMBS for medical expenses incurred before 1 September 2026.
Please note that reimbursement applications should be submitted to UHS Main Campus Clinic within 3 months from the date of payment. The final possible submission deadline for payments made before 1 September 2026 will be 30 November 2026.
The following reimbursement form and information are only applicable to medical expenses incurred before 1 September 2026.
- Medical Reimbursement Forms for Medical Expenses Incurred before 1 September 2026 (please click for details)
- Reimbursement Procedures for Medical Expenses Incurred before 1 September 2026 (please click for details)
- Reimbursement Limit for Medical Expenses Incurred before 1 September 2026 (please click for details)
Please note that UHS Main Campus Clinic will not process reimbursement applications for medical expenses incurred on or after 1 September 2026.
For further details, please refer to Operational arrangements of UHS (Main Campus) for staff and their eligible dependants.