The University Health Service treasures the views of patients. Patients’ opinions will help us improve our service. On the other hand, appreciation on our service or staff will help boost staff’s morale.
Patients may express their appreciation, make suggestions, or make a complaint on our services by the following channels: 1. Call the hotline at 3917 2501 during opening hours 2. Send email to uhealth@hku.hk 3. Complete the Suggestion Form, then put it into the Suggestion Box (available at the reception counters of both the Medical Clinic and Dental Clinic) 4. By mail to: 2/F, Meng Wah Complex, The University of Hong Kong, Pokfulam, Hong Kong
We take every feedback seriously and will follow up as appropriate. We will inform patients of the investigation results.